Step My Foot in Hong Kong For The First Time. Bewildered..
I have dreamed about going to Hong Kong (HK) since a long time ago. On March this year, I finally stepped foot for the first time there. Everything was settled. I booked the accommodation through 9flats.com. It was a small and cheap apartment at Causeway Bay, the center of shopping spree although I didn’t look out to shop that much. The host was a professional room seeker (www.wing-kong.com) and I kept in touch with somebody named Melissa by email all the time. Everything was okay until my arrival in HK.
My flight from Kuala Lumpur was delayed a little bit, so I arrived late in HK. The last email from Melissa said that we had to meet at Causeway Bay Station exit F, so soon as I arrived I bought a HK simcard, which costed almost HKD 200 (around USD 20) to contact her. Guess what? She didn’t answer at all!
After tired of trying to call and send text messages, I finally decided to find another place to stay. But several guesthouses that I call hung up just because they didn’t speak English. I was bewildered and lost. Oya, I forgot. I also called the Wing Kong office, but the person who picked up the phone told me to call the next morning because the office was off at that time. What kind accommodation provider was that?? There was no responsibility at all!
Luckily there were two Filipinos helped me. They were two girls taking pictures in front of McDonald. They were so helpful finding a place to sleep for me until I really got a room. It was around 1am by the time.
Melissa was able to be contacted the next morning. So technically I lost a half day just to deal with the apartment. When I asked her why she didn’t pick up my phone that night, she said that she handled another customer! What a shocked!!
Through 9flats.com, the customers have to pay in advance by credit card. So basically, I’ve paid for five nights, but only use the room for 4 nights. I already told Melissa to tell her boss to deduct the payment. But I don’t think they do it up to now. Going to write my review in tripadvisor as well.



